Of all the social media platforms, LinkedIn is best for professional communications. Sure, some businesses embrace Instagram or TikTok for their seductive inanity or X for its “enrage to engage” algorithms, but most entrepreneurial storytellers find a reliable audience on the more business-focused platform.
That doesn’t mean creating an online narrative — whether about ourselves, a product, or a company — is easy. First, you need a compelling LinkedIn profile summary. Mine is direct and straightforward. Others are bolder, employing enticing self-descriptors like “futurist,” “guru,” “evangelist, or (my current favorite) “motivationalist” combined with “power adjectives” like “action-oriented,” “award-winning” and “sought-after.” I mean, who doesn’t want to connect with an award-winning, action-oriented, sought-after, evangelizing futurist and guru?
Moreover, LinkedIn tells us that we’re better off with connections to like-minded storytellers, although I remain puzzled about the sheer number of personal injury lawyers, overseas IT professionals, and Gary Vee advice videos (please, just, no …) they are pushing at me.
If all this seems a bit daunting, it is. You likely need some help from a few new books.
Let’s face it. Most humans, especially those online, are obstinate and hard to persuade. We know things already, thank you very much, by instinct and experience and we resist a “hard sell” around a new product, company or vision. That’s exactly why every business and personal storyteller now needs to lean into behavioral science, according to marketing strategist Leslie Zane, author of the The Power of Instinct. Marketing is less about persuasion, she explains, and more about telling new stories to connect visceral, unconscious, positive biases built up over time. Zane recounts how she finally got a reluctant Johnson & Johnson to include dads in Johnsons Baby Shampoo ads. Sure, many moms bought the product, but competition was growing intense and a relentless marketing campaign of promotional incentives, coupons and loyalty rewards ignored the trends of what was happening in homes as more dads leaned in at bath time. New positive images and messaging, layered on top of old associations, sparked remarkable improvement in sales. Zane’s refreshing and common-sense advice on using metaphor, humor and universal ideas to shape and build narratives makes this an incredibly useful read.
Reluctant to craft your own story because it’s “complicated”? You might need a professional like Phil Elwood, author of the funny and raucous confessional memoir, All The Worst Humans: How I Made News For Dictators, Tycoons, And Politicians. Ellwood has spent decades in the Washington PR business working for a variety of questionable clients including Muammar Gaddafi, Bashar Assad, and the government of Qatar. Elwood, a creative writer and fast-thinker, reveals how he built and pushed narratives from whole-cloth for a voracious media machine, often more focused on reporting “both sides” of issues than actually investigating the truth. His work attracted lots of unsavory clients and eventually, the attention of the FBI, all before his latest engagement for a client committed to promoting pro-democracy throughout the world. Like Zane, Elwood knows how a story built on assumptions and biases can go viral in a 24-hour news cycle.
In the end, the most compelling narratives are authentic, and for that, you must look within. Andrew Cooper, M&A attorney at Meta, does just that in his compelling new book: The Ethical Imperative. Cooper grew up in a trailer in South Carolina, excelled in school, and became the youngest general counsel of an American airline. Along the way, he cultivated a talent for intentional listening and weaved what he’s learned into five concrete leadership suggestions. As a native of a marginalized “forgotten town,” Cooper urges a conscientious embrace of universal values that drive people to work hard, stay in tough jobs, and ultimately build community in hard places. America needs this message desperately in an election year and well beyond. Happily, I learned about Cooper’s terrific book from his profile on LinkedIn.
Connecting with people virtually is challenging. Yet even online, this much is true: first impressions can be lasting ones. We all have a story. Thinking about how best to tell yours will make all the difference.
Read in the Boston Business Journal
Larry Gennari is a business lawyer and chief curator of Authors & Innovators, an annual business book and ideas festival. Watch recent interviews with authors here. Gennari also teaches Project Entrepreneur, a business fundamentals bootcamp for returning citizens, at BC Law School.